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Troubleshooting

Solutions to common problems and questions about Tabnine CLI.

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Quick Troubleshooting

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Slow Performance?

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Can't Access Files?

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Can't interact with the agent?

  • Ensure you have network connection to your Tabnine host

  • Tabnine CLI requires Tabnine Agents to be enabled for your team.

    • If sign-in works but agent workflows/tools don’t, ask your admin to enable Agents.

  • Restart Tabnine CLI after Agents are enabled.

  • See the FAQ for details.

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Other Issues?

  • Try clearing: /clear or Ctrl+L.

  • Check the FAQ for answers.

  • See Common Issues for solutions.

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Specific Issues

Here are some solutions to frequently encountered problems.

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Performance Issues

Slow Responses

Causes:

  • Slow network

  • Large file context

  • Complex prompts

Solutions:

  1. Check network: Run the following to check for network issues:

  2. Be more specific in prompts – Make prompts concise and targeted to reduce processing.

  3. Reduce file references – Limit the amount of file content referenced in a single request.

  4. Try a different model – Use the /model command to switch models.

High Memory Usage

Normal: 50-200 MB

If the memory usage is excessive, try the following:

  1. Clear the conversation:

  2. Restart Tabnine-CLI: Restart the Tabnine CLI process to free memory.

  3. Reduce context size: Limit context or file sizes referenced in prompts.

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Connection Issues

Cannot Connect to API

Symptoms: "Failed to connect"

Solutions:

  1. Check internet – Run:

  1. Check firewall – Ensure port 443 is allowed.

  2. Check proxy settings – Verify proxy environment variables or client proxy configuration.

  3. Try debug mode – Run:

Proxy Issues

Solution: Set proxy variables:

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File Access Issues

Cannot Read Files

Symptoms: "Permission denied" or file not found

Solutions:

  1. Check file permissions – Ensure the process has read permissions for the file.

  2. Verify file path – Confirm the path is correct.

  3. Check working directory – Ensure you're running commands from the intended working directory.

  4. Use absolute paths – Try using absolute file paths to avoid path resolution issues.

Cannot Write Files

Symptoms: Cannot create or modify files

Solutions:

  • Check directory permissions – Ensure write permissions are available for the target directory.

  • Verify disk space – Confirm there is sufficient disk space.

  • Check file locks – Make sure the file is not locked by another process.

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Feature Issues

Remote Code Search Not Working

Solutions:

1

Check enabled

Open settings: /settings → Tools → Remote Code Search

2

Verify account access

Ensure your account has the necessary access.

3

Check indexing

Confirm the codebase is indexed in Tabnine account settings.

Coaching Not Working

Solutions:

1

Check enabled

Open settings: /settings → Tools → Coaching Guidelines

2

Verify account access

Ensure your account has the necessary access.

3

Be specific in prompts

Try more specific prompts when requesting coaching.

Agent Features Not Working

If sign-in works but Tabnine CLI can’t communicate with the agent (or agent tools are missing), your team may not have Agents enabled.

Ask your Tabnine admin to enable Tabnine Agents for your team in the Admin Console, then restart Tabnine CLI.

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Other Issues

Command Not Found

Symptoms: tabnine: command not found

Solutions:

  • Verify installation – Confirm Tabnine CLI is installed (see Installation Guide).

  • Check PATH – Ensure your PATH includes the installation directory.

  • Run with full PATH – Example:

Unexpected Behavior

Solution: Enable debug mode:

This shows detailed logs to help identify the issue.

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Still Having Issues?

Use /bug in Tabnine CLI to report the issue.

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