Support & feedback

Community support

Official support

If you're experiencing an issue and can't find a solution in the FAQ or GitHub repos, you can open a support ticket by emailing with as much information as you can provide (describe the issue, add log files, screenshots/videos, etc.).


  • Monday–Friday

  • Expect a response within 3 business days


  • Be sure to include the severity of the issue (e.g., urgent, high, normal, low) in the subject and body of the ticket (email).

  • Availability and SLA are determined with each customer


Share your feedback by emailing

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